[bonniestecher]

I totally agree. We waited to go Saturday, Nov 8th. We made the hour drive ok..found the place ok..no signage..beautiful casino..the view is breathtaking..it should be a lodge..But that was where the enjoyment ended..The garage was almost full at 11 am...there are 3 elevators from the garage to the casino..the ONLY way to get in.They were all running full and slow. We had to put my father in law on his scooter in and then we walked down the stairs (no access to the casino) to the driveway to the shuttle that took us around front. We thought we could get a bite to eat somewhere..the line to each restaurant looked like Disneyland during summer break..looong lines everywhere. The ticket/cash exchange machines were all not working so you had to go to the cashier window where her scanner was not reading tickets either..she had to punch in all the numbers on the bar code..We hit a couple of slot machines that took our money and left..we were very disappointed. It is a beautiful venue with poor planning and we felt like the people working there were very undertrained and it was understaffed. Maybe they were overwhelmed by a grand opening? I had heard from another customer that they had run out of food the day before...maybe we will try again some time later.