Re: Longhorn MP redemption problem Evidently, our contact was only on vacation and he is still with the company.
He was made aware of the situation and he has taken steps to address the problem.
If anyone has a further problem, it would be best to try and get some particulars to document the situation. Please let us know the time of day, employee name or description, table game where it occurred, etc.
Chances are that the problem is caused by an employee who is not aware of the correct policy and we will let our contact know about it so he can look into the situation. |