Hassles at Terribles Casino (ACG-matchplay coupon)

[quick-question]

Over the last 2-weeks, and after try visiting different shift (to see if it's just not an isolated incident) Terribles Casino (@ Flamingo & Paradise) has been saying that one has to "tear out the Terribles $10-match play coupon from the ACG book in front of dealer for it to be a valid coupon".

I have also bought the ACG membership card with me & explain to them that all I need to show is this membership card & they still won't let me use it.

And their matchplay policy is "1-matchplay coupon" per day.

Please let them know that ACG coupons are not the same as the ones from the LVA.

[admin]

We will contact them to remind them about the policy with the American Casino Guide coupon.

However, they are certainly within their rights to enforce a limit of "1-matchplay coupon per day."

If you are trying to use more than one coupon per day that would certainly qualify as "coupon abuse."

[quick-question]

Originally Posted by admin

We will contact them to remind them about the policy with the American Casino Guide coupon.

However, they are certainly within their rights to enforce a limit of "1-matchplay coupon per day."

If you are trying to use more than one coupon per day that would certainly qualify as "coupon abuse."

No, I'm NOT "trying" to use more than 1-coupon per day.

I'd tried it on a different shift because I thought it was just an "isolated incident" (it could just be a new pit floor supervisor or something new that I didn't know of), but I guess that they probably had mistaken it the same rule as an "LV-Advisor coupon book".

I'm only trying to use "1-coupon per day" (within their rules) without having any hassles of the "must tear coupon out of the ACG book" because ACG coupons don't have to be tore out in front of dealers for it to be valid for use.

[Ben Jammin]

This is a typical example of mis communication between management and floor staff.
The LVA you have to tear out. They're also worried about counterfeit coupons. Just take the book in and show it to them with your membership card.

See Coupon denial this site.

Ben Jammin

[quick-question]

Originally Posted by Ben Jammin

This is a typical example of mis communication between management and floor staff.
The LVA you have to tear out. They're also worried about counterfeit coupons. Just take the book in and show it to them with your membership card.

See Coupon denial this site.

Ben Jammin

I don't think it has anything to do with what you call "mis communication between management and floor staff."

I think the main purpose is to decrease the # of coupon use of all types.

Why is that ??

As we already know that "Terribles Casinos" is NO longer owned by the original "Terribles" owners (they filed for bankruptcy a year or so ago), but is now owned by lenders (banks, etc).

And when casinos changed hands, they tend to "cut back" (or modify) offers.

I have local friends who also have the same "problems" with the "Terribles $10-matchplay" (ACG) coupon: "Must tear coupon out of book in front of dealer/supervisor (will NOT accept it if it's been already torn out of the book)."

They (my local friends) told me that they are no longer allowed to receive any offers from "Terribles" casino because they've "won too much" (drawings, video poker winnings, etc) from them.

And yes, ACG-membership card is shown & explained about the wording on the coupon regarding the "coupon is valid when ACG-membership card is shown".

And it's been close to 2-weeks now & still have not heard anything from ACG on this "Terribles matchplay" coupon hassle.
-------

And I think that this problem will continue on with next year's 2010's ACG's "Terribles $10-matchplay" coupon too.

[pokerkoo]

I had the same "issue" with a floorman/supervisor. I tried to explain to no avail, so used a fun book coupon instead.

I was still allowed to use two offers (coupons). This was in early October. On previous visits, I was also limited to two different coupon "offers", so "saved" my funbooks.

Anyway, I cut all my ACG coupons out and put them into alphabetical order. I did not have the remnants of my book with me.

I went back again a few days later and they did accept the "loose" ACG. Different floorman/supervisor. :::shrug:::

[mattbob77]

Terrible's is indeed worthy of its name. I went there for the first and last time last spring. The only people more surly than the dealers were the customers.