Buffet Coupon at Fiesta Rancho

[RenoPlayer]

Steve,

Tried to use 2/1 at Fiesta Rancho on Friday evening and was told a recent meeting relayed to employees that the coupon must be in the book.

Our best efforts didn't get the coupon accepted.

RenoPlayer

[Steve Bourie]

We are trying to get a clarification on this issue.

[Steve Bourie]

Evidently, Fiesta Rancho is requiring users to present the book at the buffet when presenting the 2-for-1 buffet coupon.

We have updated this information on the coupon changes page.

[Buddha]

But ... what are we supposed to do, if we have already removed the coupons from the book, as we prepared for an upcoming trip to Vegas ?

[Steve Bourie]

I would suggest that you not visit Fiesta Rancho without the book.

They said they were getting counterfeits and this is the only way they thought they could stop the problem.

[Brian]

I have been leaving my coupons in the book for the lat two years,I know most places will take them without the book,but better safe than sorry.

Brian

[BigMo]

I have to tell you, I understand the properties can decide that they no longer want to participate. But making people lug around the book. GEEZ! It's not a small book... What a giant pain in the butt.

I'm just not going to visit ANY Fiesta casino this trip, on principle.

[jimbo]

Just take the coupon and lay it in the (page) spot you took it from. It will be just like you didn't remove it. When the server asks you for it, open to that page and slide it out. The server won't know the difference. Have your card and everyone will be happy.The only problem is the book is bulky to carry around. You take the good with the bad. Good Luck and enjoy your trip.

[Brian]

Carry around a book does not bug me,The book is not that big,If you do not want to carry it you can always put it in a fanny pack.....

The only reason I carry the book,i always get the one employee what says I need to have it with me...............

Brian

[Tim Rider]

I have been reading about the coupon problems for the last several months. It is amazing that a business such as a casino will hassle a customer over a buy one get one free buffet coupon. The free buffet is such a small part of the casino's business that risking alienation of a customer makes no sense. I go to Vegas several times a year, I am a medium level player, and I use coupons as much as possible to defray expenses. If a casino ever hassles me about a coupon when I am in line at the buffet I will never go to that casino again. The loss of my action could not possibly be worth the cost of one buffet meal.