Re: slots on cruise ships Although It is possible, I highly doubt that was the case for 2 major reasons.
1. it's not necessary to change the chips in a machine to change pay percentage. all the possible pay percentages are already coded into the hardware(usually ranging from 87% to 95%).
A simple turn of a key is all that is needed to change pay percentages. on most land based casinos regulations prevent them from changing percentages on the fly, and if it is changes it has to be approved by a state inspector who is usually present during the change. *(mind you this may not apply to cruise ships, since there are no laws in international waters, usually why you can gamble when they are docked in US ports)
2. Once a cruise ship is out at sea there is literally no competition, youre stuck on the ship, so there is no reason for them to make the machines loose. for this reason they are usually kept a the lowest possible payout. A good rule of thumb is don't gamble on cruise ships, the same apply to games in airport terminals.
so to revise, when your friend saw a tech changing hardware it was more than likely for a technical reasons, than it was to reduce the pay percentage.
I hope that helps |