Hotel is relatively new and very nice. Good housekeeping staff. Always friendly and make you feel welcome. I would only rate the food as OK. Service at times can be slow. This hotel casino has a problem finding staff at times which can lead to empty tables and people waiting.
The casino leaves a great deal to be desired-some fixable and some is "legislated" as per the deal with NC. One thing that is legislated in is the method of play for blackjack. Cherokee is NOT your typical video blackjack but a standard Vegas style game using a video screen as a substitute for the shoe. Six decks are in the "video shoe" and approx. 3 are delt out after the cut. Each player has his own little video screen where the cards values appear. The betting is handled like a normal casino and the rules are Vegas strip minus surrender. The betting limits are from $10 up to $100(+?) with the majority being $15. Lately some of the tables at the $10 limit have gone to hitting on soft 17-a sign of the economic times. Air quality in the casino is pure cigarette smoke. One of the worst I've been in.
You also can't drown your sorrows after you threw your money away on the slots as there is no alcohol served.(This IS Baptist country you know!) The casino is due for a complete rebuild (along with a convention center and hotel expansion). Hopefully, a more realistic, complete set of casino games will be offered along with a much better ventilation system.
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Harrahs Cherokee Casino: It ain't Vegas, but..... 
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