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Cherokee Casino - Siloam: F- in customer treatment!

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  • #1

    Cherokee Casino - Siloam: F- in customer treatment!

    I WAS a frequent visitor several years at this establishment. In the last 12 months alone I have gambled away over 10,000 dollars at the bare minimum at this one casino. Today, I was banned for a 24 hour period, humiliated and incredibly insulted by this casinos security staff. I had apparently broke a federal law by going to EMPTY machines that people had left change on (all under $1.00 most under 20 cents) and cashed them out trying to put them together to make a dollar or two to gamble back. I was ordered off the casino floor to a little room where I was detained for this "terrible" crime and punished. Give me a break Cherokee Casino-- was the couple a bucks you "lost" (though I was putting it back in your machines) worth losing a very loyal customer?? I will NEVER go to another Cherokee Casino as long as I live to gamble! I was so horribly embarrassed by something I had no idea was "wrong" - if I find a quarter on the way to the parking lot should I leave it to avoid arrest?

    Read the full Casino Review
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