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Nice marble floors, a semi-decent buffet and comfortable hotel rooms no longer qualify Belterra as a decent gaming destination. After their latest change in management, the slots are the tightest machines I've ever experienced - bonuses are few and far between and when they are finally hit, they pay out very little. Comps no longer exist at Belterra - every little "reward" is based strictly on your play now and the money you have to spend to get a small return is no longer worth it. No excitement whatsoever on the part of patrons - everyone feels ripped off and disgusted with their experience. Even among employees, there is very little enthusiasm, as the American staff is replaced by foreign workers housed at the Ogle House and hours and benefits are steadily cut. The place is downright depressing anymore - and falling apart. It reminds of a skanky old Missouri river boat casino. I have told them they have seen their last penny from me - when my measly coupons stop coming, so will I!
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