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Terrible’s is the perfect description for the service that I have received at the La Grange Casino. On two occasions I have reported found money and was truly treated as a criminal. Last night I thought that I had put money into a machine and it did not register. (I later found out, by way of the Missouri State Patrol, that the money fell to the floor and another patron helped himself to the bill) Back to the way I was treated, the team that came to the machine implied that I was a liar! No one ever insults my integrity, which is exactly what they did, then wonder why I was upset. Their solution to the problem was an offer to escort me out! I certainly didn't need an escort, as I left that building in record time. AS I was leaving, one of the assisting “Team Members' had the gall to say to me “Have a good night”.. My blood pressure is at stroke level, and he says have a good night! Is he on top of customer relations or what? I am equally not impressed that the man that took my money was arrested! At $100.00 per hour for entertainment, I do NOT recommend Terrible's. They offer extremely poor service and the tightest slots of any we've ever played! Read the full Casino Review
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