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Today's open letter sent to the hotel management at the Plaza

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  • Today's open letter sent to the hotel management at the Plaza

    I like getting the email special mailings. This last one showed a 25% off on two nights and a bottle of champagne.
    In the very small print at the bottom it then said add $10 for the resort fee.
    So a $30 room advertised on a 25% sale is really only on a 19% sale since the 25% sale reduction does not affect the resort fee.
    And then when I began the room booking process, I got to the point where I would be filling in my credit card and never saw any mention of the ten dollar resort fee in that paperwork.
    I understand this makes for interesting advertising.
    However, for many of us it just looks underhanded and shady.
    Think about not allowing the resort fee to make such a disengenuous representation for shoppers.
    For example, if I go to the other downtown property on sale with a resort fee, the Gold Spike, I see their room rate clearly noted (no percentage math to refigure) and I see it clearly when my quote is printed out. In fact, if I call for a quote they give me the fee and the tax altready computed. So, it still works as an advertising gimmick but not so much as a lie to customers.

    I also have two questions:
    Is Turner Classic Movies still a choice of television stations?
    Is there still a coin laundry?
    Is the pool heated in cooler months?

    I've heard good things about the new rooms, not so many good things about the video poker pay tables. I mourn the loss of the little live poker room. I'm still tempted to come and stay but these resort fee shenanigans put me off in a way the Gold Spike does not. Then, of course, the free wifi and heated pool open early are draws there as well.

    Wishing you the best of luck,
    Dewey

  • #2
    Re: Today's open letter sent to the hotel management at the Plaza

    +1

    It will be interesting to see what (if any) response you get.

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    • #3
      Re: Today's open letter sent to the hotel management at the Plaza

      Try these

      Downtown Las Vegas Hotel & Casino - plazahotelcasino.com :: Hotel Promotions

      Did you have 2 questions or 3 ??

      The pool is cold all year takes care of 1 question.


      You can check many promos for downtown & other local casinos here:
      http://www.americancasinoguide.com/r...romotions.html

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      • #4
        Re: Today's open letter sent to the hotel management at the Plaza

        Hey, I never said I could always count. That is what makes these disingenuous rate offers so annoying.

        The email promotion I received pushed the 25 per cent sale (or the 19 per cent sale) into the spring.
        Or it looked to me like it did, anyway, so it was a better deal than their promotions.

        Nothing on that link you sent mentions the $10 resort fee so none of the quoted offers are true.
        It is all bait and switch marketing.
        Many of us are just tired of working harder at figuring out the real price of Vegas hotel rooms than we do at our day jobs.
        (Well, I don't really have a day job, but hey, they don't really have that sale either.)

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