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Dear Foxwoods,
So, in my email today I get a note that there are June offers. I call and I have two free nights at the Two Trees Inn, but actually I don't. The fellow at the desk can only find one night in the entire month of June that I might have for free.
So, why send me the offer and waste my time trying to book it? And I don't believe for a moment that the Two Trees is sold out for the entire month of June.
Dewey Hill
M2823963
I'm annoyed and it seems logical to me to be annoyed. Marketing needs to talk to promotions. Don't make an offer you can't deliver. It does not help build casino loyalty.
So, in my email today I get a note that there are June offers. I call and I have two free nights at the Two Trees Inn, but actually I don't. The fellow at the desk can only find one night in the entire month of June that I might have for free.
So, why send me the offer and waste my time trying to book it? And I don't believe for a moment that the Two Trees is sold out for the entire month of June.
Dewey Hill
M2823963
I'm annoyed and it seems logical to me to be annoyed. Marketing needs to talk to promotions. Don't make an offer you can't deliver. It does not help build casino loyalty.