2009 Alamo Coupon problems?

[isles1]

Is anyone else having a problem using the $20 off coupon code: AD5291JDS

I have tried to use the code for a 4 day rental in Vegas for various dates next year and I get the error code: "Coupon cannot be applied to this reservation".

The One FREE Day coupon appears to work fine so long as the 5 day rental length term is met.

[couponophile]

Re: 2009 Alamo Coupon problems?

I had the same problem with another coupon. I called Alamo and was told coupons were capacity controlled and the the limit for my coupon had already been reached. Probably the same scenario for your difficulties.

[parrothead]

Re: 2009 Alamo Coupon problems?

I am also having trouble with the coupons. It (The acg contract ID) is not giving me the American Casino Guide discount (UP TO 20% OFF) that you get before the other coupons (FREE DAY, $20 OFF) are applied. was the wrong number published in the book?

[SteveBourieOLD]

Re: 2009 Alamo Coupon problems?

I am also having trouble with the coupons. It (The acg contract ID) is not giving me the American Casino Guide discount (UP TO 20% OFF) that you get before the other coupons (FREE DAY, $20 OFF) are applied. was the wrong number published in the book?

The Contract ID number is correct. Actually, you don't even need to enter that number if you visit the Alamo booking page that was made specifically for ACG members. It is here - Alamo Rent A Car - Discount Rental Cars, Vacation Car Rental Deals

On that page the contract ID number is automatically entered for you. Additionally, on the left hand side of the page there are three other coupons that can be printed out. Those coupons can be used in addition to the rate discount for the contract ID.

I know that the Alalmo page is working correctly. Someone contacted me last month about a problem they were having. We checked that page and everything worked fine.

It seems that the original post about this problem was from someone trying to make a four-day rental and using a coupon that is only valid for a rental of five or more days. I would assume that is why the coupon was not accepted.

If you are still having a probelm, you can send me the details of your rental and I will check on it. Send it to [email protected]. However, please make sure that you have complied with the terms of the coupon.

Thanks.

[isles1]

Re: 2009 Alamo Coupon problems?

The Contract ID number is correct. Actually, you don't even need to enter that number if you visit the Alamo booking page that was made specifically for ACG members. It is here - Alamo Rent A Car - Discount Rental Cars, Vacation Car Rental Deals

On that page the contract ID number is automatically entered for you. Additionally, on the left hand side of the page there are three other coupons that can be printed out. Those coupons can be used in addition to the rate discount for the contract ID.

I know that the Alalmo page is working correctly. Someone contacted me last month about a problem they were having. We checked that page and everything worked fine.

It seems that the original post about this problem was from someone trying to make a four-day rental and using a coupon that is only valid for a rental of five or more days. I would assume that is why the coupon was not accepted.

If you are still having a probelm, you can send me the details of your rental and I will check on it. Send it to [email protected]. However, please make sure that you have complied with the terms of the coupon.

Thanks.

Steve:

You are reading my OP incorrectly. The coupon I am trying to use (the $20 off) is for rentals of 4 or more days. My rental is for four days and the Alamo website returned the error message I reported. My reservation appears to conform with the terms of the coupon.

I have never had an issue with ACG Alamo coupons in the past.

[SteveBourieOLD]

Re: 2009 Alamo Coupon problems?

Steve:

You are reading my OP incorrectly. The coupon I am trying to use (the $20 off) is for rentals of 4 or more days. My rental is for four days and the Alamo website returned the error message I reported. My reservation appears to conform with the terms of the coupon.

I have never had an issue with ACG Alamo coupons in the past.

OK. Just email me the details of your rental at [email protected] and I will check it out. If I have the same problem I will also have my Alamo contact look into it.

[isles1]

Re: 2009 Alamo Coupon problems?

OK. Just email me the details of your rental at [email protected] and I will check it out. If I have the same problem I will also have my Alamo contact look into it.

I e-mailed you the details. Thanks.

[isles1]

Re: 2009 Alamo Coupon problems?

However, you should note that on the ACG discount page you linked above, out of the additional coupons linked on the left, the $20 off discount that I am having a problem with is not listed. This is what I see listed as additional discounts on that page:

One Free Day

One Class Upgrade - US

One Class Upgrade - Europe


Perhaps this plays into all this?

Also, the 20% discount is not reflected as an itemized discount on the reservation detail page.

[parrothead]

Re: 2009 Alamo Coupon problems?

when I try to apply the $20 off coupon it says coupon cannot be accepted. I also only see the three coupons on the left side of the Alamo page. I am trying to rent for 7 days starting Feb. 24. it will accept the free day coupon, not the $20 off.

[isles1]

Re: 2009 Alamo Coupon problems?

I e-mailed you the details. Thanks.

Steve:

Any info on this? I have not heard back from you. Thanks.

[SteveBourieOLD]

Re: 2009 Alamo Coupon problems?

I had the same problem.

It would take off 1/7 of the rental cost if you used the free day coupon, but it wasn't accepting the $20 off coupon.

I will have to email my contact at Alamo, but they may not be back in the office until next week.

[SteveBourieOLD]

Re: 2009 Alamo Coupon problems?

Steve:

Any info on this? I have not heard back from you. Thanks.

Here's what my Alamo contact said - "I tried the dates you gave me and I am showing that Las Vegas has reached capacity on all coupons for that time frame. Please keep in mind that sometimes capacities are lifted, so your customer can keep trying."

I then asked if a FREE day coupon could be accepted, while a $20 off coupon was denied. The response was - "Yes, a dollar off coupon could reach capacity before a free day."

My best advice is for you to book the reservation using the FREE day coupon code which is being accepted. It is still giving you at least a $15.53 discount (depending on the size car you choose).

Then go back to the booking page every once in a while and see if it will accept the $20 off coupon.

[SteveBourieOLD]

Re: 2009 Alamo Coupon problems?

I am also having trouble with the coupons. It (The acg contract ID) is not giving me the American Casino Guide discount (UP TO 20% OFF) that you get before the other coupons (FREE DAY, $20 OFF) are applied. was the wrong number published in the book?

The Contract ID number is correct.

Sometimes, the discount is already built into the rate you are shown, rather than being shown separately.

If you think you aren't getting a discount, just enter the same reservation without the contract ID number and you will see the price difference.

[isles1]

Re: 2009 Alamo Coupon problems?

Here's what my Alamo contact said - "I tried the dates you gave me and I am showing that Las Vegas has reached capacity on all coupons for that time frame. Please keep in mind that sometimes capacities are lifted, so your customer can keep trying."

I then asked if a FREE day coupon could be accepted, while a $20 off coupon was denied. The response was - "Yes, a dollar off coupon could reach capacity before a free day."

My best advice is for you to book the reservation using the FREE day coupon code which is being accepted. It is still giving you at least a $15.53 discount (depending on the size car you choose).

Then go back to the booking page every once in a while and see if it will accept the $20 off coupon.

I appreciate your efforts, but the Alamo reply sounds suspect, unless the time frame he/she was referring to is all of 2009. I tried many different dates thoughout 2009 just to see if the month of May was blacked out or something. The $20 off coupon did not work on any of my attempts. I suppose I'll keep trying to see if the capacity limitation is "lifted."

Further, your suggestion of using the ACG Free day coupon does not work for me because my rental period is 4 days (which should work per the terms of the $20 off coupon), not 5 or more as required for the Free Day coupon.

This is disappointing as ACG discounts consistantly provided the best rates over the past several years. I'll just keep trying other available discounts as my rental dates get closer.

Thanks again.

[SteveBourieOLD]

Re: 2009 Alamo Coupon problems?

I expressed your concerns to my Alamo contact and she said she will look further into the situation.

Because of the holidays, we may not hear back until early next week.

I'll let you know as soon as I hear something.