Announcement

Collapse

Forum Closure in 50 Days

📢 Important Notice: Forum Closure in 50 Days
We want to inform all our users that this forum will be permanently closed in 50 days.
We have greatly appreciated your contributions, discussions, and support over the years.
This decision was not made lightly, and we thank each and every one of you for being part of this community.

What You Need to Know:
Closure Date: 6th August 2025


Access: The forum will remain accessible for reading until the closure date, but posting and registration may be disabled beforehand.


Data Retention: After the closure date, all forum data will be permanently deleted and will no longer be accessible. Please back up any content you wish to keep before this date.


Contact: If you have questions, concerns, or need assistance, feel free to reach out to us:


Email:dpo at gamelounge.com


We appreciate your understanding and support during this transition.
- The ACG Forum Team -
See more
See less

Longhorn MP redemption problem

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
  • #1

    Longhorn MP redemption problem

    Steve,

    There was a report on another Vegas forum that the Longhorn casino is refusing to accept the 2009 ACG matchplay coupon unless it is attached to the book.

    Would it be possible for you to speak with your contact at Longhorn and post the outcome here?

    Thanks!
    Tags: acg, casino, coupon
  • #2
    Re: Longhorn MP redemption problem

    We have emailed our contact at the Longhhorn to look into the situation.

    However, it seems that our contact is no longer with the company.

    We will try to get an answer from someone else at the company to see if there is a problem.

    Comment

    • #3
      Re: Longhorn MP redemption problem

      Evidently, our contact was only on vacation and he is still with the company.

      He was made aware of the situation and he has taken steps to address the problem.

      If anyone has a further problem, it would be best to try and get some particulars to document the situation. Please let us know the time of day, employee name or description, table game where it occurred, etc.

      Chances are that the problem is caused by an employee who is not aware of the correct policy and we will let our contact know about it so he can look into the situation.

      Comment

      Previous template Next
      Working...
      X