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The rooms are small, and the bathrooms really, really small. But the renovation has made it all quite pleasant. The decor is all in black, white and orange. Kind of a Halloween look! Even the coffee maker is black. There is a large flat screen TV and what looks to be free internet access (I did not use it, so I can't be sure it was free).
The front desk was a problem. The people there seem to be inexplicably slow, both on check in and check out, as well as in answering questions. This seems to be a habit, as I have stayed here several times and it is always a long wait to speak to someone, even when there is only one person ahead of you.
The first time I asked for late checkout they said it was against their policy. When I asked for 10 extra minutes they said "no" and said even one minute late would be subject to a charge. Also, you had to check out in person and stand in line, instead of simply calling to say you are leaving, as is customary in most hotels. Since that time I have made it a point to check out at least 15 minutes early and never ask for late check out.
But the renovated rooms are quite pleasant and reasonably priced. If you don't mind being crowded, you'll enjoy it.
The proximity of the excellent deli to your room is great. Or, stay downstairs and enjoy listening to the piano player. The restaurant is good too. Great prime rib dinner and fair pricing.
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The front desk was a problem. The people there seem to be inexplicably slow, both on check in and check out, as well as in answering questions. This seems to be a habit, as I have stayed here several times and it is always a long wait to speak to someone, even when there is only one person ahead of you.
The first time I asked for late checkout they said it was against their policy. When I asked for 10 extra minutes they said "no" and said even one minute late would be subject to a charge. Also, you had to check out in person and stand in line, instead of simply calling to say you are leaving, as is customary in most hotels. Since that time I have made it a point to check out at least 15 minutes early and never ask for late check out.
But the renovated rooms are quite pleasant and reasonably priced. If you don't mind being crowded, you'll enjoy it.
The proximity of the excellent deli to your room is great. Or, stay downstairs and enjoy listening to the piano player. The restaurant is good too. Great prime rib dinner and fair pricing.
Read the full Casino Review