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I miss the old casino too! I went there two weeks ago to see how things are going and I can say it went wayyy down hill. Why are they making a big huge spa? They can't even get enough customers to go to the one they have now.
Their gift shop isn't really a gift shop, they don't have many native american stuff like they used to. The expansion they are doing is dumb, a sports pub is the stupidest thing to have built. They didn't even get very many people during superbowl in the original bar. I heard they have way too much pricey alcohol to where the locals mainly stay to the local bars because it's cheaper.
But the main thing that ****es me off is it's tribal owned and there isn't anything tribal about it. It used to be named the coeur d'alene TRIBAL bingo casino more and more the white man is taking over. What, did the CEO forget part of their heritage? The service there went down hill with the casino. I asked one of the employees out there why she hardly smiles and she says to me "its because i am here." When I was there 5 years ago i used to see that same girl smile and laugh along with her co-workers and customers. If the employees ain't happy then you know you ain't going to be happy there.
Their managers even jump on their case if they're standing there talking with us customers any more. I would like to know whats up with that? How are we to feel welcome and feel like family if we can't get familiar with our server. I am pretty sure "the regulars" as the employees call us, miss that.
The food out there is nasty and I hate their food and how everything tastes like it came from a box.
I even hear that the tips are getting hard for you employees. But that is because the machines are so tight that us gamblers have a tough time to tip you. SOOOO to anyone planning on going to the casino still after the bad reviews try not to give your server a hard time it isn't their fault, they too suffer with us. Many of them have no choice but to work there due to this painful economy. So I applaud you all for the strength to show up. PLEASE BRING THE OLD CASINO BACK!!!!!!
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Their gift shop isn't really a gift shop, they don't have many native american stuff like they used to. The expansion they are doing is dumb, a sports pub is the stupidest thing to have built. They didn't even get very many people during superbowl in the original bar. I heard they have way too much pricey alcohol to where the locals mainly stay to the local bars because it's cheaper.
But the main thing that ****es me off is it's tribal owned and there isn't anything tribal about it. It used to be named the coeur d'alene TRIBAL bingo casino more and more the white man is taking over. What, did the CEO forget part of their heritage? The service there went down hill with the casino. I asked one of the employees out there why she hardly smiles and she says to me "its because i am here." When I was there 5 years ago i used to see that same girl smile and laugh along with her co-workers and customers. If the employees ain't happy then you know you ain't going to be happy there.
Their managers even jump on their case if they're standing there talking with us customers any more. I would like to know whats up with that? How are we to feel welcome and feel like family if we can't get familiar with our server. I am pretty sure "the regulars" as the employees call us, miss that.
The food out there is nasty and I hate their food and how everything tastes like it came from a box.
I even hear that the tips are getting hard for you employees. But that is because the machines are so tight that us gamblers have a tough time to tip you. SOOOO to anyone planning on going to the casino still after the bad reviews try not to give your server a hard time it isn't their fault, they too suffer with us. Many of them have no choice but to work there due to this painful economy. So I applaud you all for the strength to show up. PLEASE BRING THE OLD CASINO BACK!!!!!!
Read the full Casino Review