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Harrah's Chester has turned into one of the worst casinos I know. I'm a seven stars player and this casino simply doesn't care about their customers. It used to be a great place and excellent payouts when they first opened in 2007. Since that time they have declined dramatically to a point where it's a huge shock to win anything. Another poster said they used to honor the coupons all during the month instead of certain dates. This was a huge change and they said it was because they were trying to be "more like Atlantic City". Well, they are the furthest thing from that. The atmosphere and crowd is really low-level and the game play has become horrendous. I used to play in the high-limit room and now won't even go near there. They have lowered the payouts so much I truly believe their machines cheat.I only go to use coupons (which they keep lowering every month) and occasionally to the sports bar. They never have gifts for their premium players and only expect these people to keep coming back and losing. Also, no cashback like AC has. They should be voted as one of the Worst Casinos in Players magazine.. cheap, cheap, cheap.
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