Sugar House Casino: Room for improvement

[Casino Reviews]

Well, this had been a pretty good beginning for SugarHouse. Since their opening, their security is greatly improved. The slots can however be looser, where they have been rather tight lately. Also, they can make our slot/comp dollars accessible via phone or internet. Many other casinos in the area give that option, except for this place. When asked to customer service or management, they shrug their shoulders and tell us we would need to come in to find out our balances. I found this to be very inconvenient. Food and drink are OK.

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