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I have gone to Four Winds numerous times and play primarily blackjack. As a whole, I find the dealers there to be, on average, the friendliest in the area and it makes the experience more fun than when they are stiff and robotic like at other casinos. However, I have asked on numerous occasions for them to explain their comp system for blackjack to me and nobody has ever been willing to do so. They simply ask you what you want and then will take your card and come back with a yes or no to your request with no explanation of why you did or didn't get what you asked for. On my most recent visit, I played at the same blackjack table for 9 straight hours and when I asked at the end if they could give me a free meal or anything (I've received meals before while playing far fewer hours), the pit boss seemed annoyed by the question. After first avoiding me as I was trying to ask, she then took my card to someone for them to check it and I heard her make an insulting remark about me as she asked him to check the card. When they returned and told me I hadn't earned a meal, I was a disappointed but I was far more upset that I heard her make the remark about me. I was in no way rude or demanding when I asked that she check. They are never willing to explain how they determine it and I have received meals for less play there. I certainly didn't think my question was unreasonable and her reaction to my question really upset me and sent me home a little angry. A friendly, "Sorry, we can't do anything right now" would've been a far better way to go.
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Read the full Casino Review