Announcement

Collapse

Forum Closure in 50 Days

📢 Important Notice: Forum Closure in 50 Days
We want to inform all our users that this forum will be permanently closed in 50 days.
We have greatly appreciated your contributions, discussions, and support over the years.
This decision was not made lightly, and we thank each and every one of you for being part of this community.

What You Need to Know:
Closure Date: 6th August 2025


Access: The forum will remain accessible for reading until the closure date, but posting and registration may be disabled beforehand.


Data Retention: After the closure date, all forum data will be permanently deleted and will no longer be accessible. Please back up any content you wish to keep before this date.


Contact: If you have questions, concerns, or need assistance, feel free to reach out to us:


Email:dpo at gamelounge.com


We appreciate your understanding and support during this transition.
- The ACG Forum Team -
See more
See less

Wheeling Island Racetrack & Gaming Center: THIS PLACE HAS GONE DOWN HILL!

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Wheeling Island Racetrack & Gaming Center: THIS PLACE HAS GONE DOWN HILL!

    Wheeling Island has gone down hill lately. The last two times we visited we could not believe how bad the service was. My husband got severe diarrhea from their "new and improved" buffet. He had to spend the entire night in the bathroom instead of gambling. I was livid. I demanded to speak to a manager and I told him that my husband got very ill from the buffet and that there was NOTHING new and improved about the buffet. It was the same one they have always had. The manager agreed with me and said that he just ate there the other day and he did not see anything new at the buffet either. Ok? He gave us each a lousy $20.00 on our slot cards for the inconvenience. Then we decided to give this place one more chance and went back about two weeks ago because we had a free room. When we arrived we noticed that the entire 1/2 of the casino was closed off. I again asked to speak to a manager and asked them why they didn't mention this on the phone when I was making my reservations. I would have never made the 2 1/2 hour drive there if I would have know this. He responded "yeah, I am actually not a manager, but I am the closest thing to a manager you will find around here on a Sunday night". He continued to explain that the employees just found out about this that same day and that Wheeling does everything at the last minute and is very bad a communicating to it's employees what is going on there. He said he would mention that I was upset to a real manager when he saw one. Also, no one knew how long it would be closed but it could be 3 weeks or longer. Then I stopped at the front desk to ask for a late checkout on my way to bed at 3:00 a.m. The man at the front desk, Mr. Anthony told me that he would be "reamed out" if he gave me a late checkout. I said "WHAT"? he replied "yeah, I gave someone else a late checkout the other day and I was reamed out". He said they are not allowed to do that anymore. Usually casinos are more than happy you are up all night gambling and will do whatever it takes to keep you there longer. I have no idea if this place got new management or what but something is really strange at this place.

    Read the full Casino Review
Working...
X