This place fully deserves the moniker 'Moneykeepers' in more ways than one. Just had an awful experience on our first visit there a few days ago. I don't go to a casino often, but it was a holiday and I had saved my money for this 3 hr trip for some fun. After signing up for our players cards, I put a 20 dollar bill in the first machine I sat at..I pressed the spin button and nothing happened..I then noticed that the buttons were not lit up, which indicated that the machine wasn't working. I then pressed the cash out button..again, nothing happened. I called the attendant, who then came over..I explained what happened...he took notes, opened the machine and examined it. He noted the time I had sat down and indicated that I did indeed put a 20 into the machine...he then told me that another customer had also put a 20 into the machine and their was no way he could be sure that it was mine! Then the attendent tried to tell me that I had most likely taken the money OUT after I put it in per surveillance video...this was absolutely NOT true because of how I put my money in...I was practically in tears, but he didn't seem empathetic in the least that I had just seen 20 dollars literally disappear and his attitude was one of 'tough luck' because the machine was out of order. Needless to say, that will be our LAST visit to 'Moneykeepers'.
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