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Buffalo Thunder Resort Casino: Poor Service at the Buffalo Thunder Hotel and Casi

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  • #1

    Buffalo Thunder Resort Casino: Poor Service at the Buffalo Thunder Hotel and Casi

    I recently stayed at the Buffalo Thunder Hotel and Casino in Santa Fe with my family and it was a big disappointment. I called the hotel twice before placing reservation and received wrong information both times about their restaurants and kennel. None of the buffets were open and there is no kennel. We almost booked a rate that includes breakfast but THERE IS NO BREAKFAST available at this hotel. We had to drive for several miles with young children and the dog every time we had to eat. This hotel is far away from the city.

    The service provided during our stay was poor too. The Hilton customer service hasn't corrected their official site about the services offered. I had a frustrating experience with Hilton customer service also. I don't recommend the Buffalo Thunder hotel.



    Read the full Casino Review
    Tags: casino
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