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The casino was nice, not as nice as I was expecting though. We went with another couple and when we checked in at 10 pm, one of the rooms wasn't ready. As we entered the room that they told us was ready, it had not been cleaned at all.
We called down to the front desk and got no apologies. As we returned to our room after losing money in the casino, the bed sheets had not been replaced, only remade. I mentioned this the next morning at checkout and the lady at the front desk was extremely cold to me. Once again, no apology.
At the casino, my fiancee was treated extremely poorly by one of the blackjack dealers. We definitly had a better experience at the less expensive but not quite as fancy Buffalo Run casino. Needless to say, we won't be making another trip Downstream.
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We called down to the front desk and got no apologies. As we returned to our room after losing money in the casino, the bed sheets had not been replaced, only remade. I mentioned this the next morning at checkout and the lady at the front desk was extremely cold to me. Once again, no apology.
At the casino, my fiancee was treated extremely poorly by one of the blackjack dealers. We definitly had a better experience at the less expensive but not quite as fancy Buffalo Run casino. Needless to say, we won't be making another trip Downstream.
Read the full Casino Review